Data Protection

Personal data

Personal data are collected, processed and used by Spielwarenmesse eG, our representatives and our exhibition service partners in compliance with the regulations of the German Data Protection Act and other relevant data protection regulations for the purpose of providing support and information for our customers and potential customers and for handling the services offered.

Such use also includes your registration, the technical administration of our websites and a check to determine whether you can access any protected pages.

The employees of Spielwarenmesse eG are obliged to maintain data secrecy. Spielwarenmesse eG has adopted all necessary technical and organizational measures to protect the data collected, processed and used by us against loss, destruction, corruption, manipulation, unauthorized access and unauthorized disclosure.

These technical and organizational measures are continuously reviewed and improved if necessary.

Access data

Each page impression on the Internet sites provides Spielwarenmesse eG with usage data, which is saved on its servers and may permit identification of the user. This includes:

  • the date and time of your visit to our websites
  • the IP number assigned to you by your Internet provider
  • the selected website
  • the user tool (generally web browser, operating system) you used for access
  • the search term used
  • whether or not the access was successful
  • information called up, incl. downloads
  • the server you use

These data are evaluated by Spielwarenmesse eG to determine user behaviour and create statistics. All such measures are subject to high security standards. No data are used for personal purposes. The right is reserved to use anonymous data records for statistical evaluation.

Other data are only stored if you provide such data voluntarily, for example, as part of registration, competitions, surveys, etc.

If you send us e-mails, we collect, process and use your personal data for handling our services and the relevant correspondence. The same applies if you send us contact forms.

Right to information

You are entitled by law to request written information about what personal data Spielwarenmesse eG has stored for you.

Any correction, disabling or deletion necessary after the provision of such information will be carried out by Spielwarenmesse eG without delay.

More information about data protection is available here: Federal Commissioner for Data Protection (www.bfd.bund.de)

Disclosure of personal information to third parties

Personal data are only disclosed to third parties for the purpose of processing orders such as online orders in individual cases and subject to your prior consent. If data are disclosed to service providers in the course of processing orders, these service providers shall also be obliged to comply with the Federal Data Protection Act, other legal regulations and the contractual guidelines of Spielwarenmesse eG.

Only the data necessary for the commercial processing and smooth execution of your order will be saved and/or disclosed to service providers.

If you consent to the disclosure of your personal data to third parties in individual cases, Spielwarenmesse eG will only disclose the following information:

Personal details
Title (if stated)
First name
Surname
Address and contact
E-mail
Street/no.
Country
Postcode
Town
Telephone
Fax

Other information, such as voluntarily provided details about main interests, will not be disclosed to third parties by Spielwarenmesse eG.

The following applies to visitors at events of Spielwarenmesse eG:
Spielwarenmesse eG will only disclose visitors’ data to exhibitors, associations or third parties under the following conditions:

  • the visitor has not objected to the provision of his data to exhibitors, associations or third-party companies and grants any necessary consent,
  • in the case of possible provision of data to exhibitors, associations or third-party companies based abroad, we also verify that the local conditions in the country of the data recipient are comparable with the German data protection standards. Otherwise, the recipient of the data is contractually obliged to Spielwarenmesse eG to comply with suitable data protection standards.

Insofar as Spielwarenmesse eG is obliged to do so by law or court order, it will disclose your data to authorized bodies to the required extent. Spielwarenmesse eG will not disclose your data to third parties for other purposes without your express consent.

Use of cookies

Cookies are used to collect text information during an online session and store it in ASCII format in a special file (cookie.txt) on the user’s hard disk. The user’s web browser determines where the cookie is stored on the user’s hard disk. Cookies provide information that is sent back to the server on the next online visit. Cookies can only be read by the server that previously saved them.

Spielwarenmesse eG and its appointed service providers use cookies only for compulsory user functions, for simplifying navigation of the websites and for statistical market surveys. The information is not disclosed to any other third party, as cookies are only used for the purposes stated above.

Most browsers are set to accept cookies automatically, but this function can be deactivated in the browser at any time. You can set your browser to tell you as soon as cookies are sent.

If you visit our website for browsing, reading or downloading information, we collect and save “visitor information” about you, e.g. a unique ID, the name of the domain and host from which you enter the Internet, the Internet Protocol (IP) address of your computer, the date and time of your access to the website and the Internet address of the website from which you switched direct to our website. We use this information to record the visit on our websites and to recognize visitors again. This helps us to make our websites more useful. We delete this information after a certain period of time.

It may occur that Spielwarenmesse eG occasionally receives your personal data from third parties. This includes the transfer of your data by associations, exhibitors, international representatives, chambers of industry and craft trades, or notification of personal data by commercial address brokers. If you do not wish us to use personal data you have not sent us directly, please let us know by contacting the address stated in the Legal notice.

If you send us e-mails, we collect, process and use your personal data for handling our services and the relevant correspondence. The same applies if you send us contact forms, letters or faxes. You can naturally object to the use of your data for advertising purposes at any time. Your attention will be drawn to your right of objection regularly in all information and advertising correspondence.

Other active contents such as JavaScript, ActiveX

For security reasons, you can deactivate Javascript, ActiveX or other control elements and script languages containing executing elements at any time in your browser. Our websites can still be navigated without JavaScript.

Registration

As a visitor, exhibitor or journalist, you can register for the registration services provided by Spielwarenmesse eG.

After successful registration/accreditation, you receive access data for the respective online function of the Spielwarenmesse eG website.

The use of services requiring registration is also governed by special conditions, which are described in detail below.

Special information on using the Online Service Center

If you use our online registration and ordering system, you agree to the storage and use of your information by Spielwarenmesse eG and its service partners for the following purposes: sending service offers, handling orders, personalization of entrance tickets, delivery of information from Spielwarenmesse eG.

If you order personalized entrance tickets, also for third parties, we assume that you are authorized to pass on the required information for checking the eligibility of trade visitors and for the above-mentioned purposes.

If you use our online registration and ordering system, we receive the necessary data from you for handling the order and providing the services booked. Compulsory data fields for collecting essential data are always marked with an asterisk. If you provide additional voluntary data such as special interests, this enables us to offer you many advantages. You decide what data we receive about your company or yourself.

The provision of additional data makes it easier and more convenient for you

  • to plan your visit to the fair, because we can send you selected information before the event,
  • to receive offers tailored specifically to your interests from us or our partners,
  • to smoothly organize your fair presentation and profit from a number of services.

Encryption methods are used for secure transmission of the data you provide. This means that communication between your browser and our ordering system cannot be read by other Internet users.

Special conditions for using the Organizer

The data you save in the Organizer are kept there for you until we publish the data records online for the next event (usually 3 months before the next event). This also applies to the events, dates and notes you have made in the individual data records.

All data records generated from our database research and saved in your personal Organizer are automatically updated from our database, e.g. in the event of changes in the dates of events noted or exhibitor locations.

Although we create, maintain and update all contents of our databases carefully, we accept no responsibility for the correctness, completeness and topicality of the contents offered or for the retention of data records saved in the Organizer and therefore exclude any liability whatsoever for such contents.

Despite the use of the latest technologies and extremely careful programming, we do not guarantee that the contents of our database research or the contents saved by you in the Organizer are available online in a complete and error-free condition at all times.

Proviso

Spielwarenmesse eG reserves the right to change these data protection guidelines in line with the data protection regulations at any time.

Questions and comments

If you have any questions or suggestions regarding data protection at Spielwarenmesse eG, please contact our Data Protection Officer by e-mail at

Spielwarenmesse eG
Data Protection Officer
Münchener Str. 330
90471 Nürnberg, Germany

Tel. (+49 911) 99 813 0
info(at)spielwarenmesse.de

Right of withdrawal

You have the right to withdraw your consent to the future use of your personal data at any time. Your right of withdrawal is incorporated in all our procedures and will be implemented without delay.

Public data as per Art. 4 e,g of the German Federal Data Protection Act

1. Name of responsible body

Spielwarenmesse eG, Nürnberg

2. Executive Board

Ernst Kick, Dr. Hans-Juergen Richter

Appointed Data Processing Manager:

Jens Pflüger

3. Address of responsible body

Münchener Straße 330, 90471 Nürnberg

4. Purpose

The purpose of the cooperative is to promote the acquisition and business of members through joint business operations (organizing fairs in Germany and abroad). To fulfil this purpose, the cooperative hires exhibition facilities for use for its events.

The business of the cooperative is the organization and marketing of toy fairs. The cooperative may adopt all measures suitable for promoting its business and may also extend its activities to related segments.

The cooperative is entitled to set up subsidiaries and to purchase other similar companies or acquire stakes in such companies. The cooperative is allowed to extend its business operations to non-members.

The collection, processing and use of data are for exercising the declared purposes of the cooperative, in particular:

  • for handling the various business processes,
  • for information and advertising for events,
  • for the purpose of market and opinion research,
  • for services accompanying events.

5. Description of the groups of persons concerned and related data or data categories

The following personal data are collected, processed and used for each group of persons for fulfilling the above-mentioned purposes:

Group of persons

Data

Exhibitors

Company addresses, contact names and communication data, industry information, product data, contract and billing data

Trade visitors

Registration data and proof, company addresses, contact names and communication data, personal data,
industry information, product interests, billing data

Press, journalists

Registration data and proof, company addresses, contact names, communication data,
billing data

New exhibitors

Company addresses, contact names and communication data, associated industry, product interests and data, billing data

Suppliers, service providers, other business partners

Company data or data of institutions with addresses, contact names and communication data, service information, contract and billing data

The personal data of applicants, employees and service providers are used only for the purposes of internal communication, support, administration and billing.

6. Recipients or categories of recipients to whom data may be disclosed

  • responsible sales and service partners
  • processors of order data
  • group companies
  • associations in the fair and exhibition industry
  • exhibitors – only for fulfilling the above-mentioned purposes
  • public bodies, only if overriding legal regulations exist

7. Standard periods for disabling/ deletion of data

The legislator has decreed a wide range of legal obligations and periods concerning the retention of data. The relevant data are deleted as a matter of routine on expiry of these periods. Data not affected by such legal obligations will be deleted when the purposes stated at 4. no longer apply. To ensure that any objection to the use of personal data collected for commercial purposes can be implemented at any time, the data of the person objecting must be kept permanently in a blocking list.

8. Transfer of data to countries outside the EU area (“third countries”)

Personal data of German citizens or citizens of other EU countries may only be transferred to third countries that do not possess adequate data protection standards if the data recipient has accepted the EU standard contract clauses issued for this purpose.